Shipping Info

Last Updated: 30 August 2025

Processing & Shipping Times
Orders are typically processed within a reasonable time frame after payment has been confirmed. Standard shipping usually takes between 5–10 business days once the order has been processed, although delivery times may be faster or slower depending on the customer’s location, carrier availability, or unforeseen delays.

Shipping Fees
Shipping costs may vary depending on the product, promotion, or offer. In some cases, Neqlo may provide free shipping as part of a special promotion or bundle. Any applicable shipping fees will be clearly displayed at checkout or on the relevant sales page.

Shipping Areas
Our primary shipping area is the United States. However, Neqlo may also ship internationally depending on the type of product and the promotional offer available at the time. Delivery times and fees for international orders may vary significantly based on the destination country.

Delays & Responsibility
While Neqlo makes every effort to ensure timely delivery, we are not responsible for delays caused by carriers, customs, or circumstances beyond our control. Customers are responsible for providing accurate shipping information, and Neqlo is not liable for lost or undeliverable packages due to incorrect addresses.

Contact Information
For specific questions regarding shipping times, fees, or international availability, please contact us at hello@neqlo.com.