Privacy Policy
Last Updated: 30 August 2025
Introduction
Neqlo respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, store, and share your information when you visit our website, make purchases, or interact with our services. By using our website, you agree to the practices described in this Policy.
Information We Collect
We may collect personal information you provide directly, such as your name, email address, billing and shipping details, and payment information when you place an order or sign up for communications. We may also automatically collect certain technical information through cookies and similar technologies, including IP address, browser type, and browsing behavior.
Use of Information
We use the information we collect to:
• Process and fulfill orders
• Provide customer support
• Improve our website, products, and services
• Communicate with you regarding promotions, offers, or updates
• Personalize your experience
• Conduct advertising and remarketing through digital platforms
Cookies & Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience, analyze traffic, and support advertising campaigns. Cookies help us remember preferences, understand site usage, and deliver targeted ads. You can adjust your browser settings to refuse cookies, but doing so may affect functionality.
Sharing of Information
Neqlo does not sell personal information to third parties. We may share your information with trusted service providers such as payment processors, shipping carriers, analytics services, and advertising partners to operate our business effectively. These third parties are authorized to use your information only as necessary to provide their services.
Advertising & Analytics
We use third party tools and platforms, including but not limited to advertising networks and analytics providers, to measure performance and deliver relevant ads. These services may collect information about your activity across websites and apps to provide personalized advertising.
Data Security
We take reasonable administrative, technical, and physical measures to safeguard your information from unauthorized access, disclosure, or misuse. However, no system is completely secure, and we cannot guarantee absolute security of your data.
Your Rights
Depending on your location, you may have rights to access, update, correct, or delete your personal information, and to opt out of certain data uses. To exercise these rights, please contact us at hello@neqlo.com with your request. We may require reasonable verification of your identity before fulfilling your request.
Children’s Privacy
Neqlo does not knowingly collect or solicit personal information from individuals under the age of 13. If we become aware that we have collected personal information from a child, we will take steps to delete it promptly.
Changes To This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. Continued use of our website after changes are posted constitutes your acceptance of the revised Policy.
Contact Information
If you have questions about this Privacy Policy or your data, please contact us at hello@neqlo.com.